refundwindow

All tools / Design & no-code

Wix refund policy

Yes, within 14 days of paying.

Monthly plans: 14 days. Annual plans: 14 days.

Generous· 4/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Wix support www.wix.com/about/contact-us
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Wix subscription

    Hi Wix team,

I'd like a refund for my latest Wix payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“If you purchased your site plan within the last 14 days, you're eligible for a full refund. Both types of plans offer a 14-day money back period.”

Monthly plan
14 days
Annual plan
14 days
Partial refund
No
Conditions
The 14-day money-back guarantee applies to new Premium or Studio site plans, monthly or yearly. Renewals and upgrades of an existing plan are not covered, nor are domains and business emails. After cancelling, premium features stop immediately.
Usage limits
None stated.
Support
https://www.wix.com/about/contact-us
Sources
Terms of service · Refund / help page
Score
Generous· 4/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Wix's terms.

Questions people ask

Can I get a refund from Wix?

Yes, within 14 days of paying. Monthly plans: 14 days. Annual plans: 14 days. The 14-day money-back guarantee applies to new Premium or Studio site plans, monthly or yearly. Renewals and upgrades of an existing plan are not covered, nor are domains and business emails. After cancelling, premium features stop immediately.

How do I ask Wix for a refund?

Contact Wix support at https://www.wix.com/about/contact-us with your account email, plan and charge date.

Does Wix give partial refunds?

Their terms do not mention partial refunds.

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