ThriveCart refund policy
No refund window in their terms.
Monthly plans: Non-refundable (no refund for the current period). Annual plans: Non-refundable (no refund for the current period).
Are you still in time?
How to get your refund
- Write to ThriveCart support support@thrivecart.com
- Send this message. Fill in the bracketed parts.
Subject: Refund request for my ThriveCart subscription
Hi ThriveCart team, I'd like a refund for my latest ThriveCart payment. Account email: [your account email] Plan: [monthly / annual] Charged on: [charge date] From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way? Thanks, [your name]
- Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.
The details
“Customers on a monthly or annual subscription may cancel their subscription at any time.”
- Monthly plan
- Non-refundable (no refund for the current period)
- Annual plan
- Non-refundable (no refund for the current period)
- Partial refund
- No
- Conditions
- Monthly and annual subscriptions can be cancelled any time but get no refund or credit for the current billing period. Lifetime deals can be refunded on request within 7 days of purchase, reviewed case by case. Concierge products keep a 25% fee on approved refunds.
- Usage limits
- None stated.
- Support
- support@thrivecart.com
- Sources
- Terms of service
- Score
- Strict· 1/5
- How checked
- Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.
Something wrong or out of date? Report a correction and we'll recheck it against ThriveCart's terms.
Questions people ask
Can I get a refund from ThriveCart?
No refund window in their terms. Monthly plans: Non-refundable (no refund for the current period). Annual plans: Non-refundable (no refund for the current period). Monthly and annual subscriptions can be cancelled any time but get no refund or credit for the current billing period. Lifetime deals can be refunded on request within 7 days of purchase, reviewed case by case. Concierge products keep a 25% fee on approved refunds.
How do I ask ThriveCart for a refund?
Email support@thrivecart.com with your account email, plan and charge date.
Does ThriveCart give partial refunds?
Their terms do not mention partial refunds.
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