refundwindow

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Thinkific refund policy

Partly: prorated refunds only.

Monthly plans: Non-refundable (unless Thinkific made an error or law requires). Annual plans: Non-refundable, pro-rata refund only where consumer law requires.

Tight· 2/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Thinkific support customers@thinkific.com
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Thinkific subscription

    Hi Thinkific team,

I'd like a refund for my latest Thinkific payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
    Open in my email app
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“Thinkific does not provide refunds unless an error was made by us or unless otherwise required by applicable law, including any refund rights set out in Section 10.”

Monthly plan
Non-refundable (unless Thinkific made an error or law requires)
Annual plan
Non-refundable, pro-rata refund only where consumer law requires
Partial refund
Yes
Conditions
Thinkific does not provide refunds unless it made an error or the law requires it. Annual subscribers who cancel may get a pro-rata refund of the unused term only where consumer protection law in their country requires it, paid within 15 days with no request needed. Monthly plans end at the close of the billing cycle with no refund. Fees for a Branded Mobile App are not refunded if it is not accepted by the app store. Refunds to your own students are your responsibility, not Thinkific’s. We read the terms only: Thinkific’s help center covers refunds you give students, not your subscription.
Usage limits
None stated.
Support
customers@thinkific.com
Sources
Terms of service · Refund / help page
Score
Tight· 2/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Thinkific's terms.

Questions people ask

Can I get a refund from Thinkific?

Partly: prorated refunds only. Monthly plans: Non-refundable (unless Thinkific made an error or law requires). Annual plans: Non-refundable, pro-rata refund only where consumer law requires. Thinkific does not provide refunds unless it made an error or the law requires it. Annual subscribers who cancel may get a pro-rata refund of the unused term only where consumer protection law in their country requires it, paid within 15 days with no request needed. Monthly plans end at the close of the billing cycle with no refund. Fees for a Branded Mobile App are not refunded if it is not accepted by the app store. Refunds to your own students are your responsibility, not Thinkific’s. We read the terms only: Thinkific’s help center covers refunds you give students, not your subscription.

How do I ask Thinkific for a refund?

Email customers@thinkific.com with your account email, plan and charge date.

Does Thinkific give partial refunds?

Yes.

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