Teachable refund policy
Yes, within 30 days of paying.
Monthly plans: 30 days. Annual plans: 30 days.
Are you still in time?
How to get your refund
- Write to Teachable support No support address found. Check the Teachable help center.
- Send this message. Fill in the bracketed parts.
Subject: Refund request for my Teachable subscription
Hi Teachable team, I'd like a refund for my latest Teachable payment. Account email: [your account email] Plan: [monthly / annual] Charged on: [charge date] From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way? Thanks, [your name]
- Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.
The details
“Refunds are available within 30 days of signing up for a new paid plan or upgrading to a higher-tier plan. This applies to both monthly and annual Teachable subscriptions. Refund requests must be made in writing within the 30-day window.”
- Monthly plan
- 30 days
- Annual plan
- 30 days
- Partial refund
- No
- Conditions
- Applies to school plan purchases (new paid plan or upgrade to a higher-tier plan), and to trial-period charges. Admin add-on refunds require removal of additional admin users, and Teachable may deny refunds for abuse such as repeated requests across schools or consecutive months. Creators on a Custom Payment Gateway are not covered by Teachable's 14-day refund policy.
- Usage limits
- None stated.
- Support
- Not stated
- Sources
- Terms of service · Refund / help page
- Score
- Generous· 4/5
- How checked
- Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.
Something wrong or out of date? Report a correction and we'll recheck it against Teachable's terms.
Questions people ask
Can I get a refund from Teachable?
Yes, within 30 days of paying. Monthly plans: 30 days. Annual plans: 30 days. Applies to school plan purchases (new paid plan or upgrade to a higher-tier plan), and to trial-period charges. Admin add-on refunds require removal of additional admin users, and Teachable may deny refunds for abuse such as repeated requests across schools or consecutive months. Creators on a Custom Payment Gateway are not covered by Teachable's 14-day refund policy.
How do I ask Teachable for a refund?
Contact Teachable support through its help center with your account email, plan and charge date.
Does Teachable give partial refunds?
Their terms do not mention partial refunds.
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