refundwindow

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Squarespace refund policy

Annual plans only, within 14 days.

Monthly plans: Non-refundable. Annual plans: 14 days.

Generous· 4/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Squarespace support support@squarespace.com
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Squarespace subscription

    Hi Squarespace team,

I'd like a refund for my latest Squarespace payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
    Open in my email app
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“You can request a full refund for annual website subscriptions canceled within 14 days of purchase.”

Monthly plan
Non-refundable
Annual plan
14 days
Partial refund
No
Conditions
Full refund for annual website plans cancelled within 14 days of the first payment (the cost of a free domain is deducted). Monthly plans and renewal payments are not refundable. Email Campaigns, Getty Images and Titan email are non-refundable.
Usage limits
None stated.
Support
support@squarespace.com
Sources
Terms of service · Refund / help page
Score
Generous· 4/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Squarespace's terms.

Questions people ask

Can I get a refund from Squarespace?

Annual plans only, within 14 days. Monthly plans: Non-refundable. Annual plans: 14 days. Full refund for annual website plans cancelled within 14 days of the first payment (the cost of a free domain is deducted). Monthly plans and renewal payments are not refundable. Email Campaigns, Getty Images and Titan email are non-refundable.

How do I ask Squarespace for a refund?

Email support@squarespace.com with your account email, plan and charge date.

Does Squarespace give partial refunds?

Their terms do not mention partial refunds.

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