refundwindow

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Spocket refund policy

Yes, within Free only if cancelled during the 7-day trial; non-refundable after of paying.

Monthly plans: Free only if cancelled during the 7-day trial; non-refundable after. Annual plans: Non-refundable, no trial on annual plans.

Fair· 3/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Spocket support help.spocket.co/
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Spocket subscription

    Hi Spocket team,

I'd like a refund for my latest Spocket payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“Following the expiration of the aforementioned trial period, no refunds will be granted for monthly subscription plans.”

Monthly plan
Free only if cancelled during the 7-day trial; non-refundable after
Annual plan
Non-refundable, no trial on annual plans
Partial refund
No
Conditions
Monthly plans include a 7-day free trial: cancel during it and nothing is charged. After the trial, no refunds for monthly plans. Annual plans have no trial and are strictly non-refundable once paid. Cancel at least 24 hours before renewal to avoid the next charge; renewal charges already processed are non-refundable. This is Spocket’s own subscription policy, separate from refunds on individual dropshipping orders.
Usage limits
None stated.
Support
https://help.spocket.co/
Sources
Terms of service · Refund / help page
Score
Fair· 3/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Spocket's terms.

Questions people ask

Can I get a refund from Spocket?

Yes, within Free only if cancelled during the 7-day trial; non-refundable after of paying. Monthly plans: Free only if cancelled during the 7-day trial; non-refundable after. Annual plans: Non-refundable, no trial on annual plans. Monthly plans include a 7-day free trial: cancel during it and nothing is charged. After the trial, no refunds for monthly plans. Annual plans have no trial and are strictly non-refundable once paid. Cancel at least 24 hours before renewal to avoid the next charge; renewal charges already processed are non-refundable. This is Spocket’s own subscription policy, separate from refunds on individual dropshipping orders.

How do I ask Spocket for a refund?

Contact Spocket support at https://help.spocket.co/ with your account email, plan and charge date.

Does Spocket give partial refunds?

Their terms do not mention partial refunds.

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