refundwindow

All tools / Design & no-code

Softr refund policy

Partly: prorated refunds only.

Monthly plans: Not clearly stated (no refund promised; fee reduction only for an unresolved defect). Annual plans: Not clearly stated (no refund promised; fee reduction only for an unresolved defect).

Tight· 2/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Softr support support@softr.io
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Softr subscription

    Hi Softr team,

I'd like a refund for my latest Softr payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
    Open in my email app
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“All other Customers may terminate the Agreement accordingly before the end of their billing period.”

Monthly plan
Not clearly stated (no refund promised; fee reduction only for an unresolved defect)
Annual plan
Not clearly stated (no refund promised; fee reduction only for an unresolved defect)
Partial refund
Yes
Conditions
Softr’s terms do not mention a refund for cancelling: paid customers can only end the agreement before their billing period ends, which stops the next renewal. The only money-back provision is a pro-rata fee reduction if Softr fails to fix a defect in the service after being notified in writing. This is not a refund window, so we cannot rate it. Ask before you buy, or contact support@softr.io.
Usage limits
None stated.
Support
support@softr.io
Sources
Terms of service · Refund / help page
Score
Tight· 2/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Softr's terms.

Questions people ask

Can I get a refund from Softr?

Partly: prorated refunds only. Monthly plans: Not clearly stated (no refund promised; fee reduction only for an unresolved defect). Annual plans: Not clearly stated (no refund promised; fee reduction only for an unresolved defect). Softr’s terms do not mention a refund for cancelling: paid customers can only end the agreement before their billing period ends, which stops the next renewal. The only money-back provision is a pro-rata fee reduction if Softr fails to fix a defect in the service after being notified in writing. This is not a refund window, so we cannot rate it. Ask before you buy, or contact support@softr.io.

How do I ask Softr for a refund?

Email support@softr.io with your account email, plan and charge date.

Does Softr give partial refunds?

Yes.

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