refundwindow

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Placeit refund policy

No refund window in their terms.

Monthly plans: Non-refundable (exceptions at their discretion). Annual plans: Non-refundable (exceptions at their discretion).

Strict· 1/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Placeit support support@placeit.net
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Placeit subscription

    Hi Placeit team,

I'd like a refund for my latest Placeit payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
    Open in my email app
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“We do not generally offer a refund on subscription fees unless we have made changes to these terms that materially affect you to your detriment, or as required under Australian consumer law or other relevant consumer protection laws.”

Monthly plan
Non-refundable (exceptions at their discretion)
Annual plan
Non-refundable (exceptions at their discretion)
Partial refund
No
Conditions
Placeit does not generally refund subscriptions or one-off purchases. Requests are assessed on their merits, for example after a harmful change to the terms or where consumer law requires it. Changing your mind or cancelling mid-period does not qualify.
Usage limits
None stated.
Support
support@placeit.net
Sources
Terms of service
Score
Strict· 1/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Placeit's terms.

Questions people ask

Can I get a refund from Placeit?

No refund window in their terms. Monthly plans: Non-refundable (exceptions at their discretion). Annual plans: Non-refundable (exceptions at their discretion). Placeit does not generally refund subscriptions or one-off purchases. Requests are assessed on their merits, for example after a harmful change to the terms or where consumer law requires it. Changing your mind or cancelling mid-period does not qualify.

How do I ask Placeit for a refund?

Email support@placeit.net with your account email, plan and charge date.

Does Placeit give partial refunds?

Their terms do not mention partial refunds.

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