refundwindow

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Pictory refund policy

No refund window in their terms.

Monthly plans: Non-refundable. Annual plans: Non-refundable, including after a discounted annual commitment.

Strict· 1/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Pictory support pictory.ai/contact-us
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Pictory subscription

    Hi Pictory team,

I'd like a refund for my latest Pictory payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“Unless otherwise required by applicable law or expressly stated in a separate written agreement, all fees are non-refundable.”

Monthly plan
Non-refundable
Annual plan
Non-refundable, including after a discounted annual commitment
Partial refund
No
Conditions
All fees are non-refundable unless the law requires it or a separate written agreement says otherwise. No refunds or credits for partial billing periods, unused service, or plan changes. Cancelling takes effect at the end of the current billing period. Pictory offers a limited free trial as the main way to try it before paying.
Usage limits
None stated.
Support
https://pictory.ai/contact-us
Sources
Terms of service · Refund / help page
Score
Strict· 1/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Pictory's terms.

Questions people ask

Can I get a refund from Pictory?

No refund window in their terms. Monthly plans: Non-refundable. Annual plans: Non-refundable, including after a discounted annual commitment. All fees are non-refundable unless the law requires it or a separate written agreement says otherwise. No refunds or credits for partial billing periods, unused service, or plan changes. Cancelling takes effect at the end of the current billing period. Pictory offers a limited free trial as the main way to try it before paying.

How do I ask Pictory for a refund?

Contact Pictory support at https://pictory.ai/contact-us with your account email, plan and charge date.

Does Pictory give partial refunds?

Their terms do not mention partial refunds.

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