Payhip refund policy
Their terms don't make the refund rules clear.
Monthly plans: not clearly stated. Annual plans: not clearly stated.
Are you still in time?
How to get your refund
- Write to Payhip support contact@payhip.com
- Send this message. Fill in the bracketed parts.
Subject: Refund request for my Payhip subscription
Hi Payhip team, I'd like a refund for my latest Payhip payment. Account email: [your account email] Plan: [monthly / annual] Charged on: [charge date] From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way? Thanks, [your name]
- Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.
The details
“If the charge appears to be related to a Payhip plan or video subscription, you can manage or cancel it directly from your account.”
- Monthly plan
- Not stated
- Annual plan
- Not stated
- Partial refund
- No
- Conditions
- Payhip’s own Terms of Use cover digital-content licensing, not billing, and we could not find a refund policy for its paid seller plans. The help center explains how to cancel a plan but says nothing about refunds for it. The refund rules are not stated clearly enough for us to rate them. Ask before you buy, or contact support at contact@payhip.com. (A seller’s own refund policy on their Payhip storefront is separate and covers that seller’s products, not the Payhip plan itself.)
- Usage limits
- None stated.
- Support
- contact@payhip.com
- Sources
- Terms of service · Refund / help page
- Score
- Not rated
- How checked
- Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.
Something wrong or out of date? Report a correction and we'll recheck it against Payhip's terms.
Questions people ask
Can I get a refund from Payhip?
Their terms don't make the refund rules clear. Monthly plans: not clearly stated. Annual plans: not clearly stated. Payhip’s own Terms of Use cover digital-content licensing, not billing, and we could not find a refund policy for its paid seller plans. The help center explains how to cancel a plan but says nothing about refunds for it. The refund rules are not stated clearly enough for us to rate them. Ask before you buy, or contact support at contact@payhip.com. (A seller’s own refund policy on their Payhip storefront is separate and covers that seller’s products, not the Payhip plan itself.)
How do I ask Payhip for a refund?
Email contact@payhip.com with your account email, plan and charge date.
Does Payhip give partial refunds?
Their terms do not mention partial refunds.
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