Otter.ai refund policy
No refund window in their terms.
Monthly plans: Non-refundable. Annual plans: Non-refundable.
Are you still in time?
How to get your refund
- Write to Otter.ai support support@otter.ai
- Send this message. Fill in the bracketed parts.
Subject: Refund request for my Otter.ai subscription
Hi Otter.ai team, I'd like a refund for my latest Otter.ai payment. Account email: [your account email] Plan: [monthly / annual] Charged on: [charge date] From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way? Thanks, [your name]
- Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.
The details
“Before you pay any fees, you will have the opportunity to review and accept the fees that you will be charged. All fees are in U.S. Dollars and are non-refundable.”
- Monthly plan
- Non-refundable
- Annual plan
- Non-refundable
- Partial refund
- No
- Conditions
- All fees are non-refundable. Cancelling keeps access to the end of the billing cycle. App Store and Google Play purchases are refunded by those stores.
- Usage limits
- None stated.
- Support
- support@otter.ai
- Sources
- Terms of service · Refund / help page
- Score
- Strict· 1/5
- How checked
- Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.
Something wrong or out of date? Report a correction and we'll recheck it against Otter.ai's terms.
Questions people ask
Can I get a refund from Otter.ai?
No refund window in their terms. Monthly plans: Non-refundable. Annual plans: Non-refundable. All fees are non-refundable. Cancelling keeps access to the end of the billing cycle. App Store and Google Play purchases are refunded by those stores.
How do I ask Otter.ai for a refund?
Email support@otter.ai with your account email, plan and charge date.
Does Otter.ai give partial refunds?
Their terms do not mention partial refunds.
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