How we score refund policies
Every tool is scored on the same four questions, so you can compare a design tool with an email tool. Points add up to a score from 1 to 5.
- How long do you have to ask?
- 14 days or more: 2 points. 1 to 13 days: 1 point. We use the longest window across monthly and annual plans.
- Can you get part of your money back?
- Proration or partial refunds: 1 point.
- Does using the tool cancel your right to a refund?
- No usage limits to qualify: 1 point.
- Is asking easy?
- An email or a button, no hoops: 1 point.
What the scores mean
- Very generous· 5/5
- Generous· 4/5
- Fair· 3/5
- Tight· 2/5
- Strict· 1/5
How we check
We read each tool's terms of service and refund or help page with an AI assistant, and a script confirms that the quoted sentence and any support address really appear in the source. Every listing links its sources and shows the date of its last check. Refund rules sometimes live in a help center we couldn't read, and vendors change their terms, so always confirm on the vendor's site. When the sources don't give a clear answer, we mark the listing Not rated instead of guessing. If you spot a mistake, tell us.