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Merch Informer refund policy

Partly: prorated refunds only.

Monthly plans: Non-refundable, unless Merch Informer ends your account without cause. Annual plans: Non-refundable, unless Merch Informer ends your account without cause.

Tight· 2/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Merch Informer support merchinformer.com/contact/
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Merch Informer subscription

    Hi Merch Informer team,

I'd like a refund for my latest Merch Informer payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“Only if we terminate your account without cause, will we refund you a pro-rated portion of any plan prepayment.”

Monthly plan
Non-refundable, unless Merch Informer ends your account without cause
Annual plan
Non-refundable, unless Merch Informer ends your account without cause
Partial refund
Yes
Conditions
Merch Informer only refunds a prorated portion of a prepaid plan if it terminates your account without cause. There is no refund for cancelling yourself.
Usage limits
None stated.
Support
https://merchinformer.com/contact/
Sources
Terms of service · Refund / help page
Score
Tight· 2/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Merch Informer's terms.

Questions people ask

Can I get a refund from Merch Informer?

Partly: prorated refunds only. Monthly plans: Non-refundable, unless Merch Informer ends your account without cause. Annual plans: Non-refundable, unless Merch Informer ends your account without cause. Merch Informer only refunds a prorated portion of a prepaid plan if it terminates your account without cause. There is no refund for cancelling yourself.

How do I ask Merch Informer for a refund?

Contact Merch Informer support at https://merchinformer.com/contact/ with your account email, plan and charge date.

Does Merch Informer give partial refunds?

Yes.

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