MailerLite refund policy
No refund window in their terms.
Monthly plans: Non-refundable (14 days only for individuals not using it for business). Annual plans: Non-refundable (14 days only for individuals not using it for business).
Are you still in time?
How to get your refund
- Write to MailerLite support www.mailerlite.com/help
- Send this message. Fill in the bracketed parts.
Subject: Refund request for my MailerLite subscription
Hi MailerLite team, I'd like a refund for my latest MailerLite payment. Account email: [your account email] Plan: [monthly / annual] Charged on: [charge date] From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way? Thanks, [your name]
- Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.
The details
“We do not refund any unused or partially used plans (monthly or yearly) when you did not use or partially used the Services, and/or forgot to cancel your plan”
- Monthly plan
- Non-refundable (14 days only for individuals not using it for business)
- Annual plan
- Non-refundable (14 days only for individuals not using it for business)
- Partial refund
- No
- Conditions
- MailerLite does not refund unused or partly used plans, forgetting to cancel, cancelling right after a charge, or buying the wrong plan by mistake, and says it makes no exceptions. Individuals who use it outside any trade, business or profession can request a refund within 14 calendar days of agreeing to the terms. Any other refund is at MailerLite’s sole discretion and only within 30 days of the last transaction. No refund if the account is suspended for breaking the terms or the anti-spam policy.
- Usage limits
- None stated.
- Support
- https://www.mailerlite.com/help
- Sources
- Terms of service · Refund / help page
- Score
- Strict· 1/5
- How checked
- Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.
Something wrong or out of date? Report a correction and we'll recheck it against MailerLite's terms.
Questions people ask
Can I get a refund from MailerLite?
No refund window in their terms. Monthly plans: Non-refundable (14 days only for individuals not using it for business). Annual plans: Non-refundable (14 days only for individuals not using it for business). MailerLite does not refund unused or partly used plans, forgetting to cancel, cancelling right after a charge, or buying the wrong plan by mistake, and says it makes no exceptions. Individuals who use it outside any trade, business or profession can request a refund within 14 calendar days of agreeing to the terms. Any other refund is at MailerLite’s sole discretion and only within 30 days of the last transaction. No refund if the account is suspended for breaking the terms or the anti-spam policy.
How do I ask MailerLite for a refund?
Contact MailerLite support at https://www.mailerlite.com/help with your account email, plan and charge date.
Does MailerLite give partial refunds?
Their terms do not mention partial refunds.
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