refundwindow

All tools / AI tools

Leonardo.ai refund policy

No refund window in their terms.

Monthly plans: No set window; refund only for faults, not for changing your mind. Annual plans: No set window; refund only for faults, not for changing your mind.

Strict· 1/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Leonardo.ai support support@leonardo.ai
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Leonardo.ai subscription

    Hi Leonardo.ai team,

I'd like a refund for my latest Leonardo.ai payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
    Open in my email app
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“We retain the right to refuse a refund if: You simply changed your mind;”

Monthly plan
No set window; refund only for faults, not for changing your mind
Annual plan
No set window; refund only for faults, not for changing your mind
Partial refund
No
Conditions
Leonardo.ai refunds only for faults: a major fault or defective service, a product not as described, persistent technical issues blocking access, or tokens not delivered. It can refuse a refund if you simply changed your mind. It offers no protection beyond Australian Consumer Law. A human agent assesses each request: use Talk to a person in the help chat, or email support@leonardo.ai with Billing as the reason and your account email.
Usage limits
None stated.
Support
support@leonardo.ai
Sources
Terms of service · Refund / help page
Score
Strict· 1/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Leonardo.ai's terms.

Questions people ask

Can I get a refund from Leonardo.ai?

No refund window in their terms. Monthly plans: No set window; refund only for faults, not for changing your mind. Annual plans: No set window; refund only for faults, not for changing your mind. Leonardo.ai refunds only for faults: a major fault or defective service, a product not as described, persistent technical issues blocking access, or tokens not delivered. It can refuse a refund if you simply changed your mind. It offers no protection beyond Australian Consumer Law. A human agent assesses each request: use Talk to a person in the help chat, or email support@leonardo.ai with Billing as the reason and your account email.

How do I ask Leonardo.ai for a refund?

Email support@leonardo.ai with your account email, plan and charge date.

Does Leonardo.ai give partial refunds?

Their terms do not mention partial refunds.

Other AI tools tools