refundwindow

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lemlist refund policy

No refund window in their terms.

Monthly plans: Non-refundable. Annual plans: Non-refundable.

Strict· 1/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to lemlist support No support address found. Check the lemlist help center.
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my lemlist subscription

    Hi lemlist team,

I'd like a refund for my latest lemlist payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“You may terminate your paid plan at any time. However, please note that Lemlist will not refund any unused fees paid for a month or year already begun, even on a prorated basis; it is therefore your responsibility to plan the termination of your plan so that it takes effect at the most suitable time. Upon expiration or termination of your account for any reason whatsoever, all amounts still owed by You, shall become due and payable immediately. We will not refund any prepaid fees.”

Monthly plan
Non-refundable
Annual plan
Non-refundable
Partial refund
No
Conditions
Unless otherwise stated, the Minimum Annual Fee is non-cancelable and non-refundable, and unused fees for a month or year already begun are not refunded even on a prorated basis. Prepaid fees are not refunded on termination, including termination for Sending Policy breach, and no refund is given during a temporary sending limit. Client Account Services fees are non-refundable, unused Credits are lost without refund, and Lemcoach is not refundable after the kick-off call.
Usage limits
None stated.
Support
Not stated
Sources
Terms of service
Score
Strict· 1/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against lemlist's terms.

Questions people ask

Can I get a refund from lemlist?

No refund window in their terms. Monthly plans: Non-refundable. Annual plans: Non-refundable. Unless otherwise stated, the Minimum Annual Fee is non-cancelable and non-refundable, and unused fees for a month or year already begun are not refunded even on a prorated basis. Prepaid fees are not refunded on termination, including termination for Sending Policy breach, and no refund is given during a temporary sending limit. Client Account Services fees are non-refundable, unused Credits are lost without refund, and Lemcoach is not refundable after the kick-off call.

How do I ask lemlist for a refund?

Contact lemlist support through its help center with your account email, plan and charge date.

Does lemlist give partial refunds?

Their terms do not mention partial refunds.

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