refundwindow

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Koalanda refund policy

No refund window in their terms.

Monthly plans: Non-refundable. Annual plans: Non-refundable.

Strict· 1/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Koalanda support contact@koalanda.pro
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Koalanda subscription

    Hi Koalanda team,

I'd like a refund for my latest Koalanda payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
    Open in my email app
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“Termination after payment for the month/quarter/year is valid for a future period and no refund is due. Only if we terminate your account without cause, will we refund you a pro-rated portion of any plan prepayment.”

Monthly plan
Non-refundable
Annual plan
Non-refundable
Partial refund
No
Conditions
Cancelling after payment only takes effect for a future period and no refund is due. A pro-rated refund of plan prepayment is given only if Koalanda terminates your account without cause.
Usage limits
None stated.
Support
contact@koalanda.pro
Sources
Terms of service
Score
Strict· 1/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Koalanda's terms.

Questions people ask

Can I get a refund from Koalanda?

No refund window in their terms. Monthly plans: Non-refundable. Annual plans: Non-refundable. Cancelling after payment only takes effect for a future period and no refund is due. A pro-rated refund of plan prepayment is given only if Koalanda terminates your account without cause.

How do I ask Koalanda for a refund?

Email contact@koalanda.pro with your account email, plan and charge date.

Does Koalanda give partial refunds?

Their terms do not mention partial refunds.

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