Kit refund policy
Yes, within 30 days from your first payment, full refund of paying.
Monthly plans: 30 days from your first payment, full refund. Annual plans: 30 days from your first payment, full refund.
Are you still in time?
How to get your refund
- Write to Kit support help@kit.com
- Send this message. Fill in the bracketed parts.
Subject: Refund request for my Kit subscription
Hi Kit team, I'd like a refund for my latest Kit payment. Account email: [your account email] Plan: [monthly / annual] Charged on: [charge date] From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way? Thanks, [your name]
- Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.
The details
“New to Kit? If Kit isn't right for you, you can request a full refund within 30 days of your first payment.”
- Monthly plan
- 30 days from your first payment, full refund
- Annual plan
- 30 days from your first payment, full refund
- Partial refund
- No
- Conditions
- New customers can request a full refund within 30 days of their first payment; after that, payments are not refunded. Annual plans get no extra refund beyond the same 30 days. Cancelling keeps access until the end of the paid period, then the account moves to the free plan. Upgrades are pro-rated.
- Usage limits
- None stated.
- Support
- help@kit.com
- Sources
- Terms of service · Refund / help page
- Score
- Generous· 4/5
- How checked
- Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.
Something wrong or out of date? Report a correction and we'll recheck it against Kit's terms.
Questions people ask
Can I get a refund from Kit?
Yes, within 30 days from your first payment, full refund of paying. Monthly plans: 30 days from your first payment, full refund. Annual plans: 30 days from your first payment, full refund. New customers can request a full refund within 30 days of their first payment; after that, payments are not refunded. Annual plans get no extra refund beyond the same 30 days. Cancelling keeps access until the end of the paid period, then the account moves to the free plan. Upgrades are pro-rated.
How do I ask Kit for a refund?
Email help@kit.com with your account email, plan and charge date.
Does Kit give partial refunds?
Their terms do not mention partial refunds.
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