refundwindow

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Kajabi refund policy

Yes, within 30 days of paying.

Monthly plans: 30 days. Annual plans: 30 days.

Fair· 3/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Kajabi support billing@kajabi.com
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Kajabi subscription

    Hi Kajabi team,

I'd like a refund for my latest Kajabi payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
    Open in my email app
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“That’s why we offer a full, no-questions-asked refund within thirty (30) days of your first charge at Kajabi. If you decide we’re not the right fit, simply email billing@kajabi.com within those 30 days and follow the instructions provided to cancel your subscription.”

Monthly plan
30 days
Annual plan
30 days
Partial refund
No
Conditions
Only the first charge at Kajabi is eligible for the full refund. After 30 days all payments are nonrefundable, with no refunds or credits for partially used subscriptions, and AI Credits have no cash value.
Usage limits
None
Support
billing@kajabi.com
Sources
Terms of service
Score
Fair· 3/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Kajabi's terms.

Questions people ask

Can I get a refund from Kajabi?

Yes, within 30 days of paying. Monthly plans: 30 days. Annual plans: 30 days. Only the first charge at Kajabi is eligible for the full refund. After 30 days all payments are nonrefundable, with no refunds or credits for partially used subscriptions, and AI Credits have no cash value.

How do I ask Kajabi for a refund?

Email billing@kajabi.com with your account email, plan and charge date.

Does Kajabi give partial refunds?

Their terms do not mention partial refunds.

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