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Jasper refund policy

Yes, within 7-day money-back guarantee (request by email) of paying.

Monthly plans: 7-day money-back guarantee (request by email). Annual plans: 7-day money-back guarantee (request by email).

Tight· 2/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Jasper support hey@jasper.ai
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Jasper subscription

    Hi Jasper team,

I'd like a refund for my latest Jasper payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
    Open in my email app
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“We will honor the 7-day money-back guarantee for those who reach out within 7 days of the charge — Email us at hey@jasper.ai and let us know.”

Monthly plan
7-day money-back guarantee (request by email)
Annual plan
7-day money-back guarantee (request by email)
Partial refund
No
Conditions
The terms say there are no refunds for cancellation, but Jasper’s help center says it honors a 7-day money-back guarantee if you email hey@jasper.ai within 7 days of the charge. Refunds are not automatic: set the account to cancel first, then email. Cancellation takes effect at the end of the billing cycle. We read this on the Pro plan help article; other plans may differ.
Usage limits
None stated.
Support
hey@jasper.ai
Sources
Terms of service · Refund / help page
Score
Tight· 2/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Jasper's terms.

Questions people ask

Can I get a refund from Jasper?

Yes, within 7-day money-back guarantee (request by email) of paying. Monthly plans: 7-day money-back guarantee (request by email). Annual plans: 7-day money-back guarantee (request by email). The terms say there are no refunds for cancellation, but Jasper’s help center says it honors a 7-day money-back guarantee if you email hey@jasper.ai within 7 days of the charge. Refunds are not automatic: set the account to cancel first, then email. Cancellation takes effect at the end of the billing cycle. We read this on the Pro plan help article; other plans may differ.

How do I ask Jasper for a refund?

Email hey@jasper.ai with your account email, plan and charge date.

Does Jasper give partial refunds?

Their terms do not mention partial refunds.

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