refundwindow

All tools / Email marketing

HubSpot refund policy

No refund window in their terms.

Monthly plans: Non-refundable. Annual plans: Non-refundable.

Strict· 1/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to HubSpot support www.hubspot.com/company/contact
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my HubSpot subscription

    Hi HubSpot team,

I'd like a refund for my latest HubSpot payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“Except as specifically provided for in this Agreement, you may not cancel your subscription prior to the end of your Current Term, and we will not provide any refunds of prepaid fees or unused Subscription Fees through the end of your Current Term. If you terminate this Agreement for cause, we will promptly refund any prepaid but unused fees covering use of the Subscription Service after termination.”

Monthly plan
Non-refundable
Annual plan
Non-refundable
Partial refund
No
Conditions
Fees are non-refundable except where the Agreement says otherwise: a refund of prepaid but unused fees applies if you terminate for cause, or if HubSpot terminates for IP infringement, an uncorrected warranty breach, or a modification that materially degrades functionality. Missing tax information can prevent refunds of taxes or VAT, and refunds may be offset against amounts you owe.
Usage limits
None stated.
Support
https://www.hubspot.com/company/contact
Sources
Terms of service
Score
Strict· 1/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against HubSpot's terms.

Questions people ask

Can I get a refund from HubSpot?

No refund window in their terms. Monthly plans: Non-refundable. Annual plans: Non-refundable. Fees are non-refundable except where the Agreement says otherwise: a refund of prepaid but unused fees applies if you terminate for cause, or if HubSpot terminates for IP infringement, an uncorrected warranty breach, or a modification that materially degrades functionality. Missing tax information can prevent refunds of taxes or VAT, and refunds may be offset against amounts you owe.

How do I ask HubSpot for a refund?

Contact HubSpot support at https://www.hubspot.com/company/contact with your account email, plan and charge date.

Does HubSpot give partial refunds?

Their terms do not mention partial refunds.

Other Email marketing tools