refundwindow

All tools / Etsy & marketplace sellers

Helium 10 refund policy

Yes, within 7 days of paying.

Monthly plans: 7 days. Annual plans: 7 days.

Tight· 2/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Helium 10 support No support address found. Check the Helium 10 help center.
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Helium 10 subscription

    Hi Helium 10 team,

I'd like a refund for my latest Helium 10 payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“You are entitled to a full refund if you elect to terminate the Services within the first seven (7) days of your initial purchase. Except as expressly set forth in these Terms, payments for any subscriptions to the Services are nonrefundable and there are no credits or refunds for partially used periods or periods of non-usage.”

Monthly plan
7 days
Annual plan
7 days
Partial refund
No
Conditions
The full refund applies only if you terminate within the first seven days of your initial purchase. After that, payments are nonrefundable except as set out in the Terms, and any refund after termination is at the Company's sole discretion. Enterprise customers are governed by their order form and separate Enterprise Terms.
Usage limits
None stated.
Support
Not stated
Sources
Terms of service
Score
Tight· 2/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Helium 10's terms.

Questions people ask

Can I get a refund from Helium 10?

Yes, within 7 days of paying. Monthly plans: 7 days. Annual plans: 7 days. The full refund applies only if you terminate within the first seven days of your initial purchase. After that, payments are nonrefundable except as set out in the Terms, and any refund after termination is at the Company's sole discretion. Enterprise customers are governed by their order form and separate Enterprise Terms.

How do I ask Helium 10 for a refund?

Contact Helium 10 support through its help center with your account email, plan and charge date.

Does Helium 10 give partial refunds?

Their terms do not mention partial refunds.

Other Etsy & marketplace sellers tools