refundwindow

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Gumroad refund policy

Their terms don't make the refund rules clear.

Monthly plans: Not clearly stated (each seller sets their own refund policy). Annual plans: Not clearly stated (each seller sets their own refund policy).

Not rated · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Gumroad support gumroad.com/help
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Gumroad subscription

    Hi Gumroad team,

I'd like a refund for my latest Gumroad payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“Gumroad will handle Buyers' requests for refunds, chargebacks and other disputes with Buyers in Gumroad's sole discretion.”

Monthly plan
Not clearly stated (each seller sets their own refund policy)
Annual plan
Not clearly stated (each seller sets their own refund policy)
Partial refund
No
Conditions
Gumroad is a marketplace: sellers set their own refund policy (for example a 30-day guarantee or none). Gumroad handles buyers' refund requests at its sole discretion and does not give prorated refunds on subscriptions. Refund requests are declined if you also file a chargeback.
Usage limits
None stated.
Support
https://gumroad.com/help
Sources
Terms of service · Refund / help page
Score
Not rated
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Gumroad's terms.

Questions people ask

Can I get a refund from Gumroad?

Their terms don't make the refund rules clear. Monthly plans: Not clearly stated (each seller sets their own refund policy). Annual plans: Not clearly stated (each seller sets their own refund policy). Gumroad is a marketplace: sellers set their own refund policy (for example a 30-day guarantee or none). Gumroad handles buyers' refund requests at its sole discretion and does not give prorated refunds on subscriptions. Refund requests are declined if you also file a chargeback.

How do I ask Gumroad for a refund?

Contact Gumroad support at https://gumroad.com/help with your account email, plan and charge date.

Does Gumroad give partial refunds?

Their terms do not mention partial refunds.

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