refundwindow

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Figma refund policy

Partly: prorated refunds only.

Monthly plans: Non-refundable. Annual plans: Non-refundable.

Tight· 2/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Figma support www.figma.com/contact/
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Figma subscription

    Hi Figma team,

I'd like a refund for my latest Figma payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“Unless otherwise specified in these Terms, fees paid are non-refundable and quantities purchased cannot be decreased during the relevant subscription term. Payments for Figma subscriptions are non-refundable. Contact us via the help widget inside of Figma, or submit a request through our contact form.”

Monthly plan
Non-refundable
Annual plan
Non-refundable
Partial refund
Yes, Only if Figma cancels or changes terms
Conditions
Fees are non-refundable unless the Terms say otherwise. Pro rata refunds of prepaid unused fees apply only if Figma cancels without customer breach (unless legally not permitted), Figma discontinues the Services without a similar replacement, or the customer objects to a mid-term price change within 30 days of notice.
Usage limits
None
Support
https://www.figma.com/contact/
Sources
Terms of service · Refund / help page
Score
Tight· 2/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Figma's terms.

Questions people ask

Can I get a refund from Figma?

Partly: prorated refunds only. Monthly plans: Non-refundable. Annual plans: Non-refundable. Fees are non-refundable unless the Terms say otherwise. Pro rata refunds of prepaid unused fees apply only if Figma cancels without customer breach (unless legally not permitted), Figma discontinues the Services without a similar replacement, or the customer objects to a mid-term price change within 30 days of notice.

How do I ask Figma for a refund?

Contact Figma support at https://www.figma.com/contact/ with your account email, plan and charge date.

Does Figma give partial refunds?

Yes, on Only if Figma cancels or changes terms.

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