refundwindow

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eRank refund policy

Their terms don't make the refund rules clear.

Monthly plans: Not clearly stated (terms say non-refundable). Annual plans: Not clearly stated (terms say non-refundable).

Not rated · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to eRank support support@erank.com
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my eRank subscription

    Hi eRank team,

I'd like a refund for my latest eRank payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
    Open in my email app
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“Except as expressly approved by eRank in writing or set forth elsewhere in these Terms, and except where required by law, all payments are nonrefundable and there are no refunds or credits for Subscriptions that have been prepaid.”

Monthly plan
Not clearly stated (terms say non-refundable)
Annual plan
Not clearly stated (terms say non-refundable)
Partial refund
No
Conditions
The terms say all payments are non-refundable, with a prorated refund only if eRank ends your account without cause. The plans page and help-center FAQ say you can cancel anytime and keep access until the end of the billing period, but give no refund window or money-back guarantee. Where Paddle is the merchant of record, Paddle handles refunds. The refund rules are not stated clearly enough for us to rate them: ask before you buy, or contact support through the eRank help center.
Usage limits
None stated.
Support
support@erank.com
Sources
Terms of service · Refund / help page
Score
Not rated
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against eRank's terms.

Questions people ask

Can I get a refund from eRank?

Their terms don't make the refund rules clear. Monthly plans: Not clearly stated (terms say non-refundable). Annual plans: Not clearly stated (terms say non-refundable). The terms say all payments are non-refundable, with a prorated refund only if eRank ends your account without cause. The plans page and help-center FAQ say you can cancel anytime and keep access until the end of the billing period, but give no refund window or money-back guarantee. Where Paddle is the merchant of record, Paddle handles refunds. The refund rules are not stated clearly enough for us to rate them: ask before you buy, or contact support through the eRank help center.

How do I ask eRank for a refund?

Email support@erank.com with your account email, plan and charge date.

Does eRank give partial refunds?

Their terms do not mention partial refunds.

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