All tools / Etsy & marketplace sellers
Craftybase refund policy
No refund window in their terms.
Monthly plans: Non-refundable. Annual plans: Non-refundable.
Are you still in time?
How to get your refund
- Write to Craftybase support craftybase.com/contact
- Send this message. Fill in the bracketed parts.
Subject: Refund request for my Craftybase subscription
Hi Craftybase team, I'd like a refund for my latest Craftybase payment. Account email: [your account email] Plan: [monthly / annual] Charged on: [charge date] From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way? Thanks, [your name]
- Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.
The details
“No refunds of Fees are offered other than as required by law.”
- Monthly plan
- Non-refundable
- Annual plan
- Non-refundable
- Partial refund
- No
- Conditions
- No refunds except as required by law. Refunds are also declined for duplicate or second accounts and for periods when an account was active but unused; billing errors can be reported to support for review.
- Usage limits
- None
- Support
- https://craftybase.com/contact
- Sources
- Terms of service · Refund / help page
- Score
- Strict· 1/5
- How checked
- Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.
Something wrong or out of date? Report a correction and we'll recheck it against Craftybase's terms.
Questions people ask
Can I get a refund from Craftybase?
No refund window in their terms. Monthly plans: Non-refundable. Annual plans: Non-refundable. No refunds except as required by law. Refunds are also declined for duplicate or second accounts and for periods when an account was active but unused; billing errors can be reported to support for review.
How do I ask Craftybase for a refund?
Contact Craftybase support at https://craftybase.com/contact with your account email, plan and charge date.
Does Craftybase give partial refunds?
Their terms do not mention partial refunds.
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