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Claude Pro refund policy

Their terms don't make the refund rules clear.

Monthly plans: 14 days (EEA/Switzerland only); not stated elsewhere. Annual plans: 14 days (EEA/Switzerland only); not stated elsewhere.

Not rated · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Claude Pro support support@anthropic.com
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Claude Pro subscription

    Hi Claude Pro team,

I'd like a refund for my latest Claude Pro payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
    Open in my email app
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“You have a legal right to change your mind and cancel the Subscription within 14 days of entering into the Subscription without giving a reason.”

Monthly plan
14 days (EEA/Switzerland only); not stated elsewhere
Annual plan
14 days (EEA/Switzerland only); not stated elsewhere
Partial refund
No
Conditions
The terms we read are Anthropic's version for consumers resident in the EEA or Switzerland: a 14-day right to cancel for a full refund, though Anthropic may keep a proportionate amount if you used the service. Subscriptions bought through an app store follow that store's refund rules. This page does not cover other regions.
Usage limits
None stated.
Support
support@anthropic.com
Sources
Terms of service
Score
Not rated
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Claude Pro's terms.

Questions people ask

Can I get a refund from Claude Pro?

Their terms don't make the refund rules clear. Monthly plans: 14 days (EEA/Switzerland only); not stated elsewhere. Annual plans: 14 days (EEA/Switzerland only); not stated elsewhere. The terms we read are Anthropic's version for consumers resident in the EEA or Switzerland: a 14-day right to cancel for a full refund, though Anthropic may keep a proportionate amount if you used the service. Subscriptions bought through an app store follow that store's refund rules. This page does not cover other regions.

How do I ask Claude Pro for a refund?

Email support@anthropic.com with your account email, plan and charge date.

Does Claude Pro give partial refunds?

Their terms do not mention partial refunds.

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