refundwindow

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ChatGPT Plus refund policy

Yes, within 7 days, discretionary, unused subscription only (14 days in the EU/UK) of paying.

Monthly plans: 7 days, discretionary, unused subscription only (14 days in the EU/UK). Annual plans: No annual plan.

Tight· 2/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to ChatGPT Plus support help.openai.com
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my ChatGPT Plus subscription

    Hi ChatGPT Plus team,

I'd like a refund for my latest ChatGPT Plus payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“For an unused individual subscription purchase, a discretionary refund may be available if you contact us within seven days of the charge.”

Monthly plan
7 days, discretionary, unused subscription only (14 days in the EU/UK)
Annual plan
No annual plan
Partial refund
No
Conditions
Payments are generally non-refundable. For an unused individual subscription, a discretionary refund may be available if you contact OpenAI within 7 days of the charge. There is no prorated refund after 7 days, and forgetting to cancel or dissatisfaction does not qualify. EU, UK and Turkey residents can get a prorated refund if they cancel within 14 days of purchase. Subscriptions bought through Apple must be refunded by Apple. Request through the chat widget in the OpenAI Help Center while signed in to the charged account.
Usage limits
No substantial use (required for the 7-day discretionary refund).
Support
https://help.openai.com
Sources
Terms of service · Refund / help page
Score
Tight· 2/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against ChatGPT Plus's terms.

Questions people ask

Can I get a refund from ChatGPT Plus?

Yes, within 7 days, discretionary, unused subscription only (14 days in the EU/UK) of paying. Monthly plans: 7 days, discretionary, unused subscription only (14 days in the EU/UK). Annual plans: No annual plan. Payments are generally non-refundable. For an unused individual subscription, a discretionary refund may be available if you contact OpenAI within 7 days of the charge. There is no prorated refund after 7 days, and forgetting to cancel or dissatisfaction does not qualify. EU, UK and Turkey residents can get a prorated refund if they cancel within 14 days of purchase. Subscriptions bought through Apple must be refunded by Apple. Request through the chat widget in the OpenAI Help Center while signed in to the charged account.

How do I ask ChatGPT Plus for a refund?

Contact ChatGPT Plus support at https://help.openai.com with your account email, plan and charge date.

Does ChatGPT Plus give partial refunds?

Their terms do not mention partial refunds.

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