refundwindow

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Alura refund policy

Yes, within 7 days of paying.

Monthly plans: 7 days. Annual plans: 7 days.

Fair· 3/5 · checked October 2026

Are you still in time?

Your plan

How to get your refund

  1. Write to Alura support hello@alura.io
  2. Send this message. Fill in the bracketed parts.

    Subject: Refund request for my Alura subscription

    Hi Alura team,

I'd like a refund for my latest Alura payment.

Account email: [your account email]
Plan: [monthly / annual]
Charged on: [charge date]

From your refund policy, this payment should be eligible. Could you confirm once the refund is on its way?

Thanks,
[your name]
    Open in my email app
  3. Keep their reply until the money is back on your card. Refunds usually take 5 to 10 business days to show up.

The details

“If you contact us within seven (7) days of purchasing a monthly, yearly or lifetime service plan to terminate it, we will refund the amount of your LAST PAYMENT to Alura for that plan. This provision does not apply to credit packs.”

Monthly plan
7 days
Annual plan
7 days
Partial refund
No
Conditions
Covers only your last payment, for a monthly, yearly or lifetime plan. Credit packs are non-refundable. No refund for partial membership periods. A prorated refund is only given if Alura ends your account without cause.
Usage limits
None
Support
hello@alura.io
Sources
Terms of service
Score
Fair· 3/5
How checked
Read from the sources above by an AI assistant; the quoted sentence is matched against the page text.

Something wrong or out of date? Report a correction and we'll recheck it against Alura's terms.

Questions people ask

Can I get a refund from Alura?

Yes, within 7 days of paying. Monthly plans: 7 days. Annual plans: 7 days. Covers only your last payment, for a monthly, yearly or lifetime plan. Credit packs are non-refundable. No refund for partial membership periods. A prorated refund is only given if Alura ends your account without cause.

How do I ask Alura for a refund?

Email hello@alura.io with your account email, plan and charge date.

Does Alura give partial refunds?

Their terms do not mention partial refunds.

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